- OS configuration;
- Database installation;
- Compliance audit;
- Security;
- Health check;
- Migrations;
- Patching;
- Performance tuning;
- DR strategies;
- Backup strategies;
- High availability;
- Partitioning;
- Archiving;
- Data warehousing;
- Disaster recovery;
- Business analysis;
- Data validation & cleaning.
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- Database & OS support;
- Weekly status reports;
- Monthly executive summary;
- Any of Ad Hoc support services are On Call rate;
- SLA in place.
- Monitoring optional.
- DR Solutions optional.
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- Database & OS support;
- Monitoring;
- Weekly status reports;
- Monthly executive summary;
- Incident handling;
- Regular maintenance tasks;
- SLA in place;
- Ad Hoc services included;
- Support contract with bundled hours;
- 24/7/365 support.
- DR Solutions optional.
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