Exact Consulting configure and implement platforms with comprehensive white-label online delivery capabilities that enables businesses to launch branded apps and websites for ordering, delivery, and marketplace operations like food, groceries, hardware, computers, bricks, steel, paint, pharmaceuticals and many more.
This end-to-end solution covers customer engagement, order management, delivery logistics (live tracking), and business analytics.
📍 Online Ordering & Customer Experience
- Branded customer ordering apps and website for web & mobile.
- Advanced search, filters, ratings & reviews to improve discoverability.
- Time-based menus, store operating schedules, and inventory control.
- Multiple payment options including 100+ global gateways, wallets, and cash on delivery.
🚚 Delivery Management
- Real-time delivery tracking with status updates.
- Automated route optimisation and dispatch workflows.
- Proof of delivery with signatures, notes, and images.
- Delivery agent apps with notifications, schedules, and chat support.
⚙️ Operations & Fulfilment
- Centralised dashboard to manage orders, menus, outlets, and partners.
- Support for takeaway, pickup, and home delivery modes.
- Geo-fencing and delivery area set-up for service boundaries.
- Automated logistics and task assignment for efficiency.
📈 Marketing & Customer Engagement
- Promotional tools such as discounts, banners, loyalty points, and gift cards.
- SEO controls and social login options to drive user acquisition.
- Chat, notifications, and engagement tools to improve customer experience.
📊 Analytics & Business Intelligence
- Interactive dashboards and reporting for sales, delivery performance, and customer behaviour.
- Exportable analytics for deeper insights.
- Integration with analytics platforms like Google Analytics.
🔐 Scalability & Technology
- Full hosting, custom domains, API access, SSL security, and 24/7 monitoring.
- Modular, scalable architecture suited to single or multi-vendor marketplaces.
- Integration with delivery management, CRM, and customer engagement modules across the solution stack.
In summary:
A comprehensive solution creating a gateway for multiple merchants or businesses in an online shopping mall experience.
The solution includes launching branded online ordering and delivery platforms for branches or franchisees with rich features for ordering, logistics, marketing, and analytics — all within a scalable, secure, and configurable ecosystem.